Customer Support Virtual Assistant
Help desk, chat, email tickets, SLAs.
Starting from $1,395/mo
What this role handles
- Ticket triage and responses
- Macros/SOPs, CSAT tracking
- Chat and email coverage
Expected outcomes
- Faster response times
- Higher CSAT
- Clear ticket analytics
Typical ramp: 10 days
“First response time dropped by 43%.”
Nora T — Support Lead
“Coverage without adding headcount.”
Phil D — COO
Comp in the U.S. vs onvally
US hire (Customer Support Virtual Assistant)
$40k–$55k/yr
- Benefits and payroll taxes
- Recruiting time and onboarding
- Coverage gaps and turnover risk
onvally Customer Support Virtual Assistant
From $1,395/mo
- 48‑hour matching
- Free replacement guarantee
- Proven SOPs and QA support
Save ≈70%
Placement Guarantee
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Free Replacement Guarantee
If your VA doesn't work out, we'll find you a replacement at no additional cost.
Fast Matching
Most matches complete in ~72 hours (timing may vary by demand and role).
Quality Assurance
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100% satisfaction guarantee with dedicated support throughout your partnership.
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